When you call 9-1-1 in an emergency, the operator receives your phone number and your general location. In a situation where seconds count, being able to provide the operator with other critical information about you and your family the instant your call is made can be the difference between life and death.
Smart911 allows citizens to create a free Safety Profile online with additional information about themselves and family members which is automatically displayed to 9-1-1 telecommunicators during emergency calls. The result is far greater emergency response effectiveness and saved lives.
Information in the Safety Profile can include medical conditions, allergies, photos in the event of a lost child, bedroom locations, parental emergency contact information if a child calls 9-1-1 from their own phone, and other data which will help first responders in the event of an emergency. The information on a registered safety profile is displayed only in the event of a 9-1-1 emergency call.
“Having more information is an immeasurable benefit to emergency responders and we encourage citizens to create a Smart911 safety Profile,” said Vicki Atchley, Communications Supervisor for Rogers Central Dispatch. “The profile can detail medical conditions and disabilities that help dispatchers understand why a caller might be uncommunicative, expediting and supporting EMS response. In an emergency, more information means greater effectiveness, saving invaluable time and lives.”
Smart911 was created by leaders in the fields of privacy and information management with the firm belief that providing 9-1-1 with additional timely information about you when you call, can help speed and enhance the effectiveness of an emergency response.
Smart911 is a free service provided to you by the State of Arkansas. In fact, on June 4, 2012, Arkansas became the first state in the nation to offer Smart911 as a statewide service.
To register, go online to Smart911 and create a free safety profile.
The City of Rogers has been participating in Smart911 since October 19, 2012.